More Linksys RV016

Well, I was in at the office until 12:30 last night on the phone with Linksys tech support trying to get this router working. The dynamic dsl has no problems. Even when I hook up to the static dsl I can get a connection to the internet from my lap top (Lan port 1), but the server with the static ip address does not get out to the internet. I did however, have the server being seen from the internet for a short while, but I do not know why that happened.

I got on the phone with tech support yesterday morning, and then again at 6:30. In the morning they gave me some things to try and I didn't want to bring the server down during the day, so I tried all variations of those things and then called back at 6:30. Had to go to softball at 7:15 so I hung up after being on hold for a level 2 excalation for about 10 minutes. Got back at 9:30 and called, only to work with the guy for over an hour and then get hung up on while being transferred to level 2. Then I called back and the new guy told me I needed to call linksys customer service and ask to be sent directly to level 2. All of these people I talk to speak poor english and are not one bit familiar with the RV016. This makes it very difficult and frustrating.

The last tech couldn't figure it out, so she said she would test it in a lab and get back with me with 48 hours.

So far this is a nightmare, I will keep you posted.